| Service | Cost | Estimated Delivery |
|---|---|---|
| Regular Post | $10.00 | Free over $150 | 4–7 business days (from date of dispatch)* |
| Express Post | $15.00 | 1–3 business days (from date of dispatch)* |
Note: During sale periods, dispatch may take a little longer.
* WA, NT & rural areas may take longer.
PLEASE NOTE: For upcoming events, we strongly recommend International Express for faster delivery.
🇺🇸 USA Shipping is Back!
US shipping has reopened 🎉 All duties and import tariffs (currently between 10%–125%) are included in our price and collected by Australia Post.
No surprise fees on delivery - the checkout price is final.
PLEASE NOTE: For upcoming events, we strongly recommend International Express for faster delivery.
PLEASE NOTE: For upcoming events, we strongly recommend International Express for faster delivery.
Import Duties & Taxes
Customs duties and import taxes are the customer’s responsibility. Check with your local carrier for any extra costs upon arrival.
Before purchasing, review your country’s import regulations to avoid unexpected fees.
We ship worldwide! Shipping costs are calculated at checkout. If your country isn’t listed, contact us for a quote.
PLEASE NOTE: For upcoming events, we strongly recommend International Express for faster delivery.
Import Duties & Taxes
Customs duties and import taxes are the customer’s responsibility. Check with your local carrier for any extra costs upon arrival.
Before purchasing, review your country’s import regulations to avoid unexpected fees.
UK & Ireland
Singapore & Hong Kong
🌍 Rest of the World
Shipping times may vary by location. For unlisted countries, contact us for a quote.
We take pride in the quality of our pieces and are here to help if something isn’t quite right.
A Little Lacey offers an exchange or store credit on full-priced items when a return request is lodged within 30 days of dispatch.
Sale items are eligible for store credit only and are not eligible for exchange.
Refunds are not offered unless an item is deemed faulty and cannot be repaired or replaced in accordance with Australian Consumer Law.
Return requests must be lodged within 30 days of dispatch.
START A RETURN
Once approved, full return instructions will be provided via email. Return shipping is the responsibility of the customer.
Please allow 2–4 business days for processing once your return reaches our warehouse.
We currently offer one direct size exchange per order on eligible full-priced items only, for the identical item originally purchased. If the exchanged item is returned, a store credit will be issued.
Size exchanges are shipped back to you with FREE standard shipping, and new tracking details will be emailed once dispatched.
If you would like to change to a different style or colour, please select STORE CREDIT when lodging your return. Store credit is issued as a digital gift card via email, valid for 12 months, and can be used at checkout to place a new order. The balance may be used across multiple orders until it is fully redeemed.
Store credit allows you to select a different style, colour, or item and can be used across multiple orders until the balance reaches $0.
Store credit is issued as a digital gift card via email and is valid for 12 months.
Items must be returned in brand-new, saleable condition — unworn, unwashed, with all original tags attached and in original packaging (including any dust bags or hygiene seals). Returns showing any signs of wear, damage, scents, stains, alterations, or pet or human hair will be rejected and returned to the customer.
Returns for sizing, fit, colour, or styling preferences are considered change of mind. This includes orders placed for multiple dresses to check sizing or colours. Minor variations in colour, lace pattern, or floral print placement are normal and are not considered faults. If you require clarification or exact matches for events or photos, please contact us prior to ordering.
Each order is subject to our Returns Policy. Additional orders placed due to time constraints are eligible for store credit upon return.
Begin your return by emailing support@alittlelacey.com.au within 30 days of delivery.
For international orders, free exchanges aren’t offered - you're welcome to return items at your expense for store credit.
Items marked as FINAL SALE cannot be returned or exchanged unless found faulty under Australian Consumer Law. FINAL SALE will show on the product photo.
Full priced items purchased with an automatic discount code (eg. Sitewide 20% Off Sale) remain eligible for a return for store credit.
Our warehouse team processes orders promptly to ensure fast delivery. Once an order has been processed, it cannot be cancelled, so we kindly ask that you review your order carefully before completing your purchase and contact us if you have any questions.
We are unable to accept cancellations for change of mind, duplicate orders, ordering errors, or overspending once an order has been processed.
If your order has not yet been processed, we may be able to cancel it and issue store credit for the order value. A 5% cancellation fee will apply to cover processing costs (10% if payment was made using Afterpay).
We’re sorry for the mix-up! While rare, mistakes can happen. Please inspect your order upon arrival and notify us at support@alittlelacey.com.au within 5 days of delivery.
We will provide a pre-paid return label for you to send the item back. Once your parcel has been lodged with the postal carrier, we will ship the correct item to you.
We stand by the quality of our pieces and will always resolve genuine faults in line with Australian Consumer Law.
Please inspect your order upon arrival and notify us at support@alittlelacey.com.au as soon as reasonably possible if you believe an item is faulty. Even if your purchase is intended for a gift or a future event, we strongly recommend checking your order on arrival.
If you believe your item is faulty, please lodge a request via our Returns Portal with clear photos and a brief description of the issue within 7 days of delivery, or as soon as reasonably possible after the fault is identified.
All faulty item claims are assessed in line with Australian Consumer Law (ACL). Depending on the nature of the fault, we will offer a repair, replacement, or refund (for example, a refund in the case of a major failure).
Where a return is required, the item must be posted back promptly after approval (generally within 7 days) so we can complete our assessment and resolution.
The following are not considered faults under Australian Consumer Law and are treated as change of mind:
If you are unsure about colour, fit, sizing, or suitability for a specific event or photoshoot, we strongly recommend contacting us prior to ordering so we can assist.
