| Service | Cost | Estimated Delivery |
|---|---|---|
| Regular Post | $10.00 | Free over $150 | 4–10 business days* |
| Express Post | $15.00 | 1–3 business days* |
Note: During sale periods, dispatch may take a little longer.
* WA, NT & rural areas may take longer.
🇺🇸 USA Shipping is Back!
US shipping has reopened 🎉 All duties and import tariffs (currently between 10%–125%) are included in our price and collected by Australia Post.
No surprise fees on delivery - the checkout price is final. We can’t wait to ship to you again! 💕
Import Duties & Taxes
Customs duties and import taxes are the customer’s responsibility. Check with your local carrier for any extra costs upon arrival.
Before purchasing, review your country’s import regulations to avoid unexpected fees.
We ship worldwide! Shipping costs are calculated at checkout. If your country isn’t listed, contact us for a quote.
Import Duties & Taxes
Customs duties and import taxes are the customer’s responsibility. Check with your local carrier for any extra costs upon arrival.
Before purchasing, review your country’s import regulations to avoid unexpected fees.
UK & Ireland
Singapore & Hong Kong
🌍 Rest of the World
Shipping times may vary by location. For unlisted countries, contact us for a quote.
A Little Lacey offers an Exchange or Store Credit on full-priced items when a return request is lodged within 30 days of the order being dispatched by us.
Exchanges can be made for the same style and price via our returns portal. If you want a different style or colour, choose STORE CREDIT in the portal.
Please note we do not provide refunds unless an item is determined to be faulty.
EXCHANGES
We can currently only offer a direct exchange of size for the identical item you ordered. One exchange per order is offered. If you wish to return the exchanged item a Store Credit will be issued. Size exchanges will be automatically shipped back to you with FREE standard shipping. We will email your new tracking details. Please allow enough time before your event for the exchange to arrive.
STORE CREDIT
Store Credit will be issued as a digital gift card via email. (valid for 12 months). Apply the code at checkout before confirming your order. Can be used across multiple orders until the balance is $0.
• Items must be in saleable, new condition - unworn, unwashed, with all original tags attached and in original packaging (including any dust bags/hygiene seals).
• Items with wear, damage, scents, stains, alterations, or pet/human hair will be rejected and returned to the customer.
• Returns for sizing, fit, colour, or styling preferences are treated as change of mind.
• We are not responsible for duplicate orders, incorrect purchases, or orders placed by other household members.
• Minor variations in colour, lace pattern, or floral print placement are normal and not faults. Contact us before ordering if you need clarification or exact matches for events/photos.
• Each order is subject to our Returns Policy. Extra orders placed due to time constraints are eligible for a store credit upon return.
Begin your return by emailing support@alittlelacey.com.au within 30 days of delivery.
For international orders, free exchanges aren’t offered - you're welcome to return items at your expense for store credit.
Items in the Sale Category or any Sale sub-category are FINAL SALE and cannot be returned or exchanged unless found faulty under Australian Consumer Law.
Full priced items purchased with an automatic discount code (eg. Sitewide 20% Off Sale) remain eligible for return.
Our warehouse team processes orders quickly to ensure fast delivery. Once an order is processed, it cannot be cancelled, so please review your order carefully and reach out with any questions before completing your purchase. We are not responsible for overspending, duplicate orders, errors, or change of mind.
If your order has not yet been processed, we may be able to cancel it and issue store credit for the order amount. A 5% cancellation fee will be applied to cover processing costs for any cancelled order (10% if payment was made with Afterpay).
Please inspect your order upon arrival and notify us at support@alittlelacey.com.au within 7 days of delivery of any faults. Even if the item you purchased is for a gift or an event at a later date we strongly recommend you check your purchase as soon as it arrives.
• If you believe your item is faulty, lodge a request via the Returns Portal with photos and a brief description within 7 days of delivery (or as soon as reasonably possible).
• We will assess the item and, in line with the ACL, provide a repair, replacement, or refund depending on the nature of the fault (e.g., a refund for a major failure).
Please post back your faulty item promptly (within 7 days) in order to be eligible for an exchange or refund.
We’re sorry for the mix-up! While rare, mistakes can happen. Please inspect your order upon arrival and notify us at support@alittlelacey.com.au within 5 days of delivery.
We will provide a pre-paid return label for you to send the item back. Once your parcel has been lodged with the postal carrier, we will ship the correct item to you.
