Have a special event coming up? PRIORITY EXPRESS is available at checkout. Your order will be packed and shipped first.
Parcels will be left at your address if safe to do so or you will be sent a notification from Australia Post to collect your order. Orders over $250 may require a signature upon delivery
* WA, NT and rural deliveries may take extra time.
We ship worldwide. Shipping costs are calculated at checkout, if your country isn’t listed please ask us for a quote.
Import Duties & Taxes
Customs Duties and Import Duties are the responsibility of the customer. Please check with the carrier in your country to see if there will be extra costs on arrival. All additional fees and charges are the responsibility of the customer. Please check the regulations in your country before purchasing.
UK/Ireland
STANDARD INTERNATIONAL (6-12 Business Days) - $20.00 (approx $10 GBP)
EXPRESS INTERNATIONAL (4-7 Business Days) - $30.00 (approx $15 GBP)
Singapore/Hong Kong
STANDARD INTERNATIONAL (6-10 Business Days) - $20.00 AUD
EXPRESS INTERNATIONAL (4-7 Business Days) - $30.00 AUD
Rest of the world
STANDARD INTERNATIONAL (7-15 Business Days) - $20.00
EXPRESS INTERNATIONAL (6-9 Business Days) - $35.00
We take great pride in the quality of our products and the customer service we provide. If you are dissatisfied with your purchase, need to change sizes or you would like to return for another reason, please see the information below.
We do not provide refunds but we happily accept exchanges for a different size, or will provide a Store Credit if you wish to return your order. Simply lodge a return online within 30 days of your order being dispatched.
We allow one exchange per order. The exchanged items will not be eligible for a further exchange.
If you place a 2nd order due to time constraints, the refund for your first order will be issued as a Store Credit. We do not provide refunds and each order is subject to our returns policy.
Please email support@alittlelacey.com.au to start your return. We do not provide free exchanges on international orders. You may return your items at your expense for a Store Credit within 30 days of your order being shipped.
Sale items are FINAL SALE and cannot be exchanged or returned unless deemed to be faulty as per Australian Consumer Law.
If we are running an automatic discount (eg Mothers Day Sale) your items will still be eligible for a return unless they are in the SALE category which are not eligible for a return at any time.
Our warehouse team pick and pack the orders very quickly to ensure you receive your products in the shortest time. Once processed your order cannot be cancelled. Please check carefully and ask us any questions before completing for your order.
We are not responsible for overspending, errors, double ups of orders or change of mind. If your order has not yet been processed we may be able to cancel your order and issue a Store Credit for the order amount.
If for any reason your order is cancelled there will be a 5% cancellation fee to cover any fees & charges.
Please inspect your order upon arrival and notify us at support@alittlelacey.com.au within 7 days of delivery of any faults. Please include clear photos showing the fault to speed up the process.
We apologise if you have received a faulty item. We will replace your item with the identical item as per Australian Consumer Law. If the identical item is unavailable we will either refund you or replace with an item of your choice to the same value, once the fault has been verified. We are unable to change the size if your item is faulty.
Faulty items need to be received by us within 7 days of your return label being issued in order to be eligible for an exchange or refund. After this time the label will be cancelled and you will not be able to return your faulty item.
Sorry we messed up! It is rare but can happen. Please inspect your order carefully as soon as it arrives and notify us within 5 days of receiving your order at support@alittlelacey.com.au
We will email you a paid shipping label to return your item. Once your parcel has been lodged with the postal carrier, we will ship the correct item to you.